"In the face of adversity, they chose to thrive while many shut down - Rochdale timber merchants maintaining their market supremacy despite Covid-related business obstacles"
Castleton Timber Celebrates First Year of Success Amidst Challenges
In the heart of Rochdale, a new business named Castleton Timber has completed its first year of trading with remarkable success. Founded by Chris Walker, Iain Fay, and Simon Roberts, the company supplies timber, fencing, and building materials, and has surpassed every financial target set since its inception just two months before the first Covid-19 lockdown.
The founders, with over 25 years of experience in the building and construction industry, invested their own money and were supported by family in setting up their unit in January 2020. Despite the uncertainties of the pandemic, Castleton Timber has seen exponential growth. The business has doubled its staff headcount, now employing 11 dedicated individuals, and has expanded its premises on the industrial estate.
Castleton Timber's success can be attributed to its commitment to high standards, exceptional customer service, and competitive pricing. Chris Walker, one of the founders, shared, "Our customers keep coming back to us for our friendly, honest service. They even travel from as far as the Lake District for our building supplies."
The business remained open during the national lockdown, operating as an essential retailer, while other suppliers in the area closed their doors. Castleton Timber's Covid-secure operations and flexible delivery schedule, with three vehicles making deliveries until 9pm, six days a week, allowed it to cater to the increased demand during this period.
The first year of Castleton Timber has been a testament to its resilience and adaptability. In the first week of 2021, the business's turnover matched the first two months of 2020, demonstrating its strong momentum. The business operates seven days a week and occupies two units on its industrial estate.
As Castleton Timber looks towards the future, it is confident that its success is not solely due to the pandemic, but also its service and pricing. The business's website, www.castletontimber.com, is a testament to its commitment to providing a seamless customer experience.
In a year marked by extraordinary circumstances, Castleton Timber has proven that with determination, hard work, and a focus on customer satisfaction, a new business can thrive.
