Recruiting for Dialogue Marketing Service Specialist (Male/Female/Diverse) Position in 2026
In the heart of Forchheim, a vocational school serves as the training ground for aspiring Dialog Marketing Service Specialists at Sparkasse Mainfranken Würzburg. This two-year program offers a unique opportunity to join one of Germany's leading financial institutions.
The role of a Dialog Marketing Service Specialist is the first point of contact for customer wishes and concerns. Daily tasks include meeting new people, having conversations, and providing advisory support. With a focus on communication skills, customer service in banking, product knowledge, sales techniques, and the use of internal systems, candidates should be communicative, customer-oriented, reliable, and independent.
Accommodation near the school will be provided during block lessons, making it easier for trainees to focus on their studies. The training program includes a range of exciting seminars held in the company's own training center, as well as hands-on experiences in different departments to gain insights into the financial world.
Trainees will also have the opportunity to process incoming service and online banking requests on various channels, such as telephone, chat, WhatsApp, and email. Proactive calling of customers is part of the role, and each trainee will receive an iPad to facilitate this process.
The training program is provided by one of the largest training providers in the region, ensuring a high standard of education. With excellent performance, further training opportunities are available in the financial sector after the training.
To be eligible for the program, candidates should have a good intermediate school leaving certificate, such as a Realschulabschluss or equivalent. A customer-oriented attitude and an enjoyment of telephone customer advice are essential. Teamwork is also emphasized, as the training starts as a group.
During the training program, a learning materials allowance is provided, and a travel allowance is offered to cover any necessary expenses. Trainees will also have access to a variety of leisure activities to help them unwind and maintain a healthy work-life balance.
For precise information on the training program, tasks, prerequisites, and benefits specific to the Dialog Marketing Service Specialist position at Sparkasse Mainfranken Würzburg, it is recommended to consult the official Sparkasse Mainfranken Würzburg career page or contact their human resources department directly. Alternatively, the Sparkassen-Finanzgruppe job board may list such openings with detailed descriptions: 1.
[1] Sparkassen-Finanzgruppe Job Boards: https://www.sparkasse.de/jobboerse/jobangebote.html
- This two-year program offers a unique opportunity for personal growth and career development as a Dialog Marketing Service Specialist, focusing on education and self-development in areas such as communication skills, customer service, product knowledge, sales techniques, and the use of internal systems.
- With the training provided by one of the largest training providers in the region, trainees can expect a high standard of education, including exposure to a range of seminars, hands-on experiences, and skill-training sessions, all aimed at preparing them for their role in a leading financial institution like Sparkasse Mainfranken Würzburg.
- Further learning opportunities are available for candidates who perform exceptionally well during the training program, indicating a continuous focus on personal growth and career advancement within the financial sector.
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