Thorough Evaluation of LetsGetChecked Testing Services
LetsGetChecked: Convenient At-Home Health Testing with Professional Support
LetsGetChecked, a diagnostic company founded in Dublin, Ireland in 2014, offers a wide range of at-home health test kits. The company launched in the United States in 2017 and has since grown to employ over 350 people.
The content of LetsGetChecked health test kits varies depending on the type of test a person chooses. A LetsGetChecked health test kit can include instructions on how to take the test, a patient ID, sample collection tubes or containers, adhesive strips, swabs, sterile wipes, a biohazard bag in which to place samples, a return envelope, and more.
One of the advantages of using LetsGetChecked is the convenience it provides. Individuals can order health tests and access their profiles from their desktop or laptop computer, as well as by iOS and Android mobile applications. LetsGetChecked tests are Food and Drug Administration (FDA) cleared and approved, ensuring their accuracy and reliability.
LetsGetChecked assigns a unique barcode to each sample to ensure anonymity and allows users to track their samples and access their results. The company uses robotics and automation to process samples quickly, and results are usually available within 2-5 days.
LetsGetChecked also offers personalized 1-on-1 clinical support throughout the testing process. This support includes video guides and phone calls during which a person can get guidance from LetsGetChecked nurses on the testing process. The tests arrive in discreet, unmarked packaging, ensuring privacy for the user.
However, no at-home testing is perfect. Accuracy depends on proper sample collection, and users must carefully follow guidelines to avoid inaccurate results. Some critics note limitations compared to traditional lab tests ordered by a doctor, such as the absence of immediate clinical context or interpretation and potentially higher out-of-pocket costs.
LetsGetChecked has an online store offering over 30 health tests, including tests for male health, female health, wellness, sexual health, and coronavirus. The company also offers subscriptions for routine tests, with discounts for longer subscriptions.
There are some limitations to LetsGetChecked. The company does not accept health insurance as a payment method, and users cannot skip or pause the subscription, but they can cancel at any time and reactivate it within 12 months. LetsGetChecked does not ship to Rhode Island, New Jersey, Alaska, Army Post Offices (APOs), Fleet Post Offices (FPOs), Diplomatic Post Offices (DPOs), and certain U.S. areas.
Despite some criticisms, LetsGetChecked has its pros. The company has CAP-accredited labs that are as accurate as healthcare facilities, and it uses CLIA-accredited labs and licensed healthcare professionals to review all test results. LetsGetChecked also integrates telehealth services, enabling customers to manage their health remotely with access to consultations and pharmacy services in addition to testing.
It is important to note that LetsGetChecked does not sell customers' personal information for money, but it may share information for legitimate purposes such as providing its services through its healthcare providers, affiliates, and partners. The company may also share personal data with state health agencies if necessary.
LetsGetChecked's average customer rating on the Better Business Bureau (BBB) website is 1 out of 5 stars, based on nine reviews. Complaints submitted to the company's BBB profile mention receiving expired test kits, having trouble with refunds, and finding the healthcare support unhelpful. However, it is important to note that the BBB has given LetsGetChecked a D- grade and is not accredited with the BBB.
In summary, LetsGetChecked offers convenient, comprehensive, and clinically certified at-home testing with professional support. Users must carefully follow instructions to ensure accuracy and should be aware that it does not fully replace traditional medical evaluation. The company's pros include convenient access to a broad range of tests, fast and accurate CLIA-certified lab results, and personalized 1-on-1 clinical support throughout the process. However, users should be aware of the limitations and potential drawbacks of at-home testing, such as the absence of immediate clinical context or interpretation and potentially higher out-of-pocket costs.
- LetsGetChecked offers tests for various health sectors, such as men's health, women's health, wellness, sexual health, and more, totaling over 30 health tests.
- LetsGetChecked tests are Food and Drug Administration (FDA) cleared and approved, ensuring their accuracy and reliability.
- The company's health tests cater to health-and-wellness, medical-conditions, fitness-and-exercise, mental-health, sexual-health, and skin-care, among others.
- LetsGetChecked provides education-and-self-development resources, giving users access to learning materials and online education courses.
- LetsGetChecked's services encompass personal-growth, helping individuals enhance their understanding of their well-being through testing and education.
- Users can access Learning resources from LetsGetChecked to expand their knowledge about general healthcare, specific health conditions, and wellness practices.
- LetsGetChecked's telehealth services offer opportunities for personal growth and self-development, as they provide consultations and access to pharmacy services in addition to testing.
