Title: Navigating the Path to Luxury Brand Success: A 20-Step Journey (Part 2) - Inventory and Distribution
Launching a luxury business ain't for the faint of heart, but with the right strategy, it's not impossible. As part of my guide on how to build your luxury brand, I've previously emphasized the importance of understanding your customer base. Now, we move on to the nitty-gritty - inventory tactics, global market factors, and distribution strategies.
Step 4: Fine-Tune Your Stock Game
Got your customer personas? Great! Now, it's time to take a long, hard look at your stock strategy. How many products do you need to keep your customers satisfied, and can you scale up in line with demand or current trends? Let's dive into some helpful inquiries to develop a merchandising plan:
Service Model: Make your Move
- What services offer the best bang for your buck?
- Are you into custom-made, ready-to-ship, or a mix of both?
- Which services garner the most revenue and profit?
- Which ones are the easiest to scale up or down?
Collection Structure: Break It Down
- How many collections and new items do you introduce per year for each line?
- Which products yield the highest revenue, and what's the price spread?
- What's the margin by category, and how does it measure up?
- What's your distribution split, and how does the margin compare in direct-to-consumer vs. wholesale channels?
Markdown Strategy: Smart Sell-Offs
- How do the numbers stack up by category?
- Which items are sold at full price, discount, or unsold?
- Which categories see the most markdowns and carryovers?
- If you could only keep 10% of your products, which ones are the game-changers?
Step 5: Watch the World's Luxury Stage
The pool of luxury consumers isn't massive, so expanding globally is a smart move. But where to focus your efforts? Consumer trends and behavior can vary widely across regions. It's wise to keep a close eye on global developments to spot potential growth markets.
Let's look at some successful markets and trends shown by renowned research firms Bain & Company and Morgan Stanley.
- China: After years of healthy luxury sales, economic slowdown has prompted consumers to rein in spending. Despite this, Bain & Company predicts it will surpass the U.S. as the world's biggest luxury market by 2030.
- South Korea: South Korean consumers spend more than the U.S. and China on luxury goods, making it a tempting market for brands.
- India: The luxury sector sees a growing interest in India, as its middle class expands. Dior and Ralph Lauren have recently shown interest, and events like the Mumbai show and Jio World Plaza mall have highlighted the potential.
- Middle East: The luxury market in the Middle East is on track to double over the next seven years, with major fashion brands like Gucci, Louis Vuitton, and Chanel establishing a presence.
Step 6: Reach the Right People with the Right Distribution Strategy
Now that you know who your customers are and what drives their choices, it's time to sell. Craft a solid distribution strategy tailored to each of your product lines. Determine which distribution channels can generate the most sales, volume, and margin, while still protecting your brand.
Point of Sale: Elevate the Experience
- Which selling tactics (like alterations, repair, and customization) will you employ to provide an unforgettable shopping experience?
Lead Generation: Be Eye-Catching, be Persistent
- Identify potential new customers and create a path to purchase.
- Attract customers through a mix of marketing strategies, including traditional marketing, PR, social media, and display advertising.
Stay tuned for more tips on how to set your luxury business up for success!
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Matteo Atti might find it beneficial to analyze the service model of his luxury brand, considering which services bring the highest revenue and profit, and which ones are easiest to scale up or down. In line with expanding globally, Matteo Atti should also be attentive to the successful luxury markets identified by Bain & Company and Morgan Stanley, such as China, South Korea, India, and the Middle East.